How do I get my money back?
Simply Whatsapp (0589001905) or email us (hello@thegorgeousflowerco.com) with a copy of your receipt and request for a full refund. We will contact you and arrange the refund in the most…
Cancelling my order
Need to cancel an order? You can cancel your order by calling or WhatsApping us on 058 900 1905 up until we have started preparing your order. Please note if…
Changing my order
Need to change your order? You can change your order by calling or WhatsApping us on 058 900 1905 up until we have started preparing your order. Please note if…
Places we deliver to
We offer complimentary delivery to anywhere in Dubai and Sharjah on purchases of AED 200 and above.
Applying Coupon / discount codes
If you have a coupon or discount code it can be used on the website as per the image (insert image of code box) and the total will adjust as…
My Flowers didn’t last long enough
We guarantee all of our flowers for a minimum of 5 days, and many flowers should give you 7-10 days. If your flowers did not last a minimum of 5…
How do I get the best out of my flowers?
Please go to www.thegorgeousflowerco.com/flower-care to get our top tips on getting the best out of your flowers.
Why do my flowers look different to the photograph?
We deliver our flowers in bud to ensure you get to enjoy them for as long as possible. That does mean that they won’t look like the photo until they’ve…
Why are my flowers poor quality?
If your flowers have arrived damaged or with any other quality concern please send a couple of photos to our team WhatsApp 058 900 1905 and we will sort for…
Why does my email confirmation say my delivery is done when it is not?
We always make every effort to deliver your flowers to the person it is addressed to however on rare occasions we may have to leave the delivery with the building…