We always make every effort to deliver your flowers to the person it is addressed to however on rare occasions we may have to leave the delivery with the building management (as our driver may not be allowed access) to make sure that the delivery is made on time. On these rare occasions there will be a short delay from receiving your confirmation email until the recipient receives their flowers. If you have a concern please call or WhatsApp on 058 900 1905 and will confirm the exact status of your delivery.